How Can We Support Your Hardware Project?

Access user manuals, BIOS & OS drivers, customization pathways, and technical compliance white papers instantly.

Support & Resource Categories

Select a pathway below to find documentation or request technical help.

Guidance and specifications for OEM branding and ODM engineering services.

Get the latest BIOS files, thermal drivers, compliance certificates, and specs.

Deep-dive engineering reports detailing motherboard reliability & quality control.

Policies on global warranties, spare parts buffers, and technical claims.

Featured Technical Downloads

Download official technical documentation and certificates for compliance review.

PDF MANUAL

Yissiy Quality Assurance Framework

Detailed technical breakdown of our aging, drop-test, and motherboard QC standards.

WHITE PAPER

Laptop Thermal Dissipation Report

Comprehensive benchmarking of dual-fan cooling performance under 100% CPU stress load.

COMPLIANCE

CE & FCC Global Certification Pack

Full suite of regulatory compliance documents for global laptop distribution.

Frequently Asked Questions

Find quick answers regarding customization, quality assurance, and bulk shipping.

What is the Minimum Order Quality(MOQ) for Light Customization?

For Light Customization (such as laser-engraved logo, custom boot-up logo, and branded box packaging), our MOQ starts from 50 to 100 units based on proven hardware platforms. Sample lead times typically range from 5 to 7 business days.

We provide a 12-to-24 month standard factory warranty. For bulk OEM orders, we provide 1%–2% free extra buffer spare parts (such as screens, batteries, keyboards, and power adapters) to ensure immediate local maintenance for your business.

Yes, all base platforms are tested and certified under CE, FCC, RoHS, and UKCA standard guidelines. Full lab test reports and certificates can be provided for local customs clearance and retail compliance.

Yes. Our engineering team supports custom BIOS boot logos, static asset tagging in BIOS, pre-configured OS images (Windows/Linux), and proprietary software pre-installation before packaging.

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It is our pleasure to answer your queries related to your business and reguirements.YISSIY will always be behind you and good cooperative partner in China for your business.。